Finplate.com is a URL and trade name that is owned and operated by FINPLATE MORTGAGES, a Company registered in Dubai, UAE (the “Company”). The Company is licensed by UAE Government of Dubai, Dept. of Economic Development.
1.2 “you”, “your”, “client” shall all be references to you as a user of our website or Services.
1.3 “Website” refers to finplate.com.
1.4 “Services” means the Company providing mortgage services, whether via the website or offline, which may include providing information and professional insight with regards to residential and commercial mortgages, analyzing your circumstances, providing you with an overview of options available in the market.
1.5 “Lender” means any financial institution legally authorised to provide mortgage services to the client
2. General Terms, Conditions and Information
2.1 This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
2.2 Our Services are available via both the Website and offline with one of our consultants.
2.3 Certain portions of our Services are only available to you if you register with us by providing required information, which includes, but is not limited to your email address, first name and telephone number.
2.4 By accessing and using the Website or our Services in any way, you are agreeing to be bound by this Policy, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable laws.
2.5 By accessing and using the Website or our Services in any way, you are acknowledging and accepting that in order to provide the Services that you are seeking from us, that we shall be required to provide the confidential and personal information that you provide to us, to third party mortgage providers or any other related third party.
2.6 Should you have any objection to the terms of this Policy, then you should cease to use our Website and Services.
2.7 You may not use the Website and may not accept this Policy if:
2.8 We may revise the terms of this Policy at any time without notice. By continuing to use this Website or our Services, you are agreeing to be bound by the new Terms. If you are engaging our offline Services, then you should periodically check the Website to review this Policy.
2.9 This Policy was last updated on May 1, 2017. It is effective between you and us as of the date you accept the same, together with any amendments or revisions. By default, through the use of the Website and/or our Services, you agree to this Policy.
3. Information we may collect from you
3.1 We may collect and process the following data about you:
4. Intellectual Property
4.1 We will not pass your personally identifiable information to anyone outside the Company, unless:
4.2 We will maintain a copy of all client records for reference within the company.
5. IP addresses and cookies
5.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
5.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
6. Where we store your personal data
6.2 All information received by Us, that you have provided, is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Please be advised that any transmission is at your own risk, however, once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
7. Uses made of the information
7.1 We use information held about you in the following ways:
7.2 We may also use your personally identifiable data, or permit selected third parties to use your personally identifiable data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by Email.
7.3 We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience. However, such personally identifiable data shall not be disclosed in the process.
8. Disclosure of your information
8.1 We may disclose your personal information to third parties:
9. Links & Third Parties
9.1 Our Website may contain links, hyperlinks and pointers to third party products, services and/or websites that are not affiliated with us. We have no control over the products, services or websites of these third parties and we do not guarantee or take responsibility for them. Our Website may also contain advertising from third parties and we are not responsible, nor do we make any warranties or representations for any misleading or inaccurate advertisements which are the sole responsibility of the advertiser.
9.2 Any links or advertisements on our Website should not be taken as an endorsement by us of any kind. Furthermore, our Website contains data provided by third parties and we accept no responsibility, nor do we make any warranties or representations for any inaccuracies in this material. You agree to release us from any claims or disputes of any kind arising from or in any way connected to such disputes with third parties.
9.3 We do not warrant that the content, links, or sub-domains contained on, or associate with our Website or Services will be available and accessible to you at all times. Information on our publications, posts, inserts, information, content should not be regarded as a substitute for professional legal, financial or real estate advice.
10. Credit Information
10.1 To fully understand your financial position and in order to process an application with our Lenders we may be required to perform a credit check and to contact other lenders, banks, or financial institutions to get a clear idea of your financial situation. This gives us or the Lender authorisation and consent to get the following information from a relevant credit reporting agency or source that provides information about your financial standing, including:
11. General Provisions
11.1 Any notice(s) addressed to us must be sent by e-mail or prepaid post to your or our last known address, in the English language.
11.2 This Policy is subject to and governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.
11.3 You submit to the exclusive jurisdiction of the Courts of the Emirate of Dubai.
11.4 If any term of the Policy or becomes for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.
DISCLOSURE: We are not a bank or financial institution. We provide a service whereby consultants with a certain knowledge of the residential and commercial loan market and the UAE property transaction process, impartially assess your unique circumstances and give you an overview of options available in the market from third party mortgage providers.